We understand that sometimes returns are necessary, and we strive to make the process as convenient as possible for our customers. If you need to return an item, please reach out to our customer support team within 14 days of receiving your order. They will guide you through the return process and provide you with the necessary instructions and any required return authorization. In general, we ask that the item is in its original condition, with all tags and packaging intact. Once we receive and inspect the returned item, we will initiate the refund process. Please note that specific details regarding returns, including any applicable shipping fees or restocking charges, can be found in our Karolus Magnus return policy. Your satisfaction is our priority, and we're here to assist you every step of the way to ensure a smooth and hassle-free return experience.

If an item is listed as out of stock on our website, it means that the current inventory is depleted. However, we continuously strive to restock our popular items to meet the demands of our valued customers. We recommend keeping an eye on our website or subscribing to our newsletter to stay updated on restocks and new arrivals. In the meantime, if you have any specific inquiries or requests, our customer support team will be more than happy to assist you. Feel free to reach out to us, and we'll do our best to help you find a suitable alternative or provide any further information you may need.

At the moment we deliver in Germany only however please do get in touch if you would like to discuss other options.